xentor

testimonials

European Head of Sales Force Effectiveness, Schering AG
“Our organisation needs to ensure that our products are presented to our customers in the most impactful, consistent and useful manner. Despite Sales Managers being responsible for sales person coaching, there was little objectivity of our competencies in this area. The Xentor Enterprise software has given us the ability to generate an effective overview of skills and competencies in this area and supports us to focus resources and training most effectively”. Read More » “Our experience with Xentor to date has been a very positive one, they have been sensitive and flexible to our internal needs and timelines and keen to develop a solution that meets our needs, however they have also been forthcoming in making suggestions to improve our ideas based upon their experience”.
Field Force Coaching Project Manager, Boehringer Ingelheim
“Xentor Enterprise is user friendly and straightforward to work with. It has already made an immediate impact within our Field force in terms of generating clear outputs and direction for individual development and training solutions at regional and national levels. It has allowed Boehringer to increase our focus more effectively on the key areas of business development, managing customer knowledge and selling skills, enabling us to engage more fully with our customers. It has helped us better understand customer needs and respond appropriately, whilst at the same time developing better relationships and increasing sales”. Read More » “Xentor Solutions provide bespoke, user friendly, adaptable products and friendly, supportive Service development. They are an integral part of our project team, offering good advice, backed up with robust and comprehensive experience in developing value added solutions for our requirements. Working with Xentor Solutions has helped to develop our field force to engage more fully with customers in a dynamic marketplace”.
Head of Training & Development Europe North, Novo Nordisk
“At Novo Nordisk, we've been down the "field visit form" route before - with mixed results, in addition we've had various software and analytics companies that can crunch data and give us information on performance. What we really needed was the complete package, a total solution sales force effectiveness company, not just software but methodology.We looked around at various systems and came across Xentor Enterprise”. Read More » “We've worked in partnership with Xentor Solutions and they've created a solution for us which addresses all our needs - increasing the coaching effectiveness of our sales managers as well as maximizing the performance of the sales force”.

“I have the ability to take an instant training needs analysis ensuring optimum performance from each manager and representative. We are seeing good results and it is clear that Don Kyle and his colleagues at Xentor have made it their goal to really understand not only the people development business but our business too!”
Sales Force Effectiveness Manager, Bayer Europe
“We came to look at Xentor as a way to improve our coaching quality during field calls, so we can ensure all calls are judged in an identical manner, and to the same standards. This will ensure that development needs are identified and we can thereby improve the quality of the interactions between our representatives and our customers”.
Head of Sales, Jenapharm
“With Xentor Enterprise we have successfully maximized sales force productivity and effectiveness as well as reducing time consuming administrative processes. It's now possible to generate comprehensive and objective information on the strengths and weaknesses of our sales force”. Read More » “After only nine months we have already observed a marked improvement in the performance of our representatives”.
Head of Global Sales Academy, Merck Serono
“A key success factor for our organization is to ensure that we are effective in every sales call. Part of that success depends on the sales manager’s ability to conduct productive coaching sessions with their representatives in the field.” Read More » “We believe that Xentor Enterprise will offer us a solution by providing a way to structure a coaching visit, apply a coaching model in a consistent, transparent manner, and allow us to effectively measure the impact of that coaching.”
Medical Director, Nutricia
“The rationale for selecting Xentor is based upon their unique combination of benefits to Nutricia: Read More »
  • Built-in intuitiveness and interface familiarity requiring a relatively short training and introduction session.
  • Ability to customize painlessly and rapidly.
  • Clear tracking and evaluation system benefits every management level.
  • Eliminates the vast majority of subjectivity from field coaching and development assessment.
  • Allows for training, development, and coaching standardization for first line field managers.
  • Allows easy link into existing ETMS (CRM) systems.
  • Builds longitudinal data for performance and promotion reviews.
  • Great reporting and tracking tools as well as dashboard graphics.
  • Expert advice and support leading to successful roll-out.
Nutricia expects this application to help create an industry leading sales force differentiated by the expected ability to benchmark good behaviours and eliminate weaknesses in staff skills and competencies.”